Warranty
We design our products to be easy to use
--and we believe support should feel the same way.
Quality You Can Trust
Designed for everyday use and built to
last.
last.
Hassle-Free Support
We're here to help if something isn't right.
1-Year Warranty
Coverage for defects in materials and
workmanship.
workmanship.
Friendly Service
Real people,ready to support you.
What's Covered
Your SUNVIVI product is protected by a 1-year limited warranty from the date of purchase.
- Defects in materials and workmanship
- Normal household use
- Original purchaser only
- 1-year coverage from the date of purchase
If your product does not work as it should, we will repair or replace it free of charge during the warranty period.
What's Not Covered
- Damage caused by misuse, abuse, or accidents
- Damage from unauthorized repairs or modifications
- Normal wear and tear
- Commercial use
- Damage caused by improper cleaning or maintenance
How to Make a Warranty Claim
01Proof of Purchase
Have your order number or receipt ready.
02Contact Us
Reach out to our support team with your details.
03Assessment
We'll review your request and confirm coverage.
04Solution
We'll repair or replace your product as quickly as possible.
Need Help with A Warranty Claim?
What you'll need
- Order number or proof of purchase
- Description of the issue
- Photos or short video (if applicable)
Have a question?
Link to some useful pages that your customers might want to know about.