Live Chat

Chat with our support team during business hours. (Launch soon)

Call Us

+1 707-392-8405

Available 9AM – 5PM EST, 7 days a week

Hours of Order Operation

Mon – Sat: 9AM – 12PM (EST)

Sun: Closed

We'll get back to you as soon as possible

Mailing Address

3rd Floor, No.1 Building, 688 Jinda Road, Panhuo Sub-district, Yinzhou District, Ningbo City, Zhejiang Province, China, 315105

For business inquiries only.

Follow us

Instagram
Facebook
Tik Tok
Youtube

Looking for a quick answer?

Shipping & Delivery

Please allow 1–3 business days for our team to process and prepare your order before it ships. Processing time is separate from the carrier’s estimated delivery time. Our warehouse operates Monday–Friday, 9:00 AM–5:00 PM (EST), and orders placed on weekends or holidays will be processed on the next available business day.

Check details at Shipping & Delivery
Returns & Exchanges

At Sunvivi, we want you to feel confident with every purchase. We understand that sometimes a product may not be the perfect fit or things may not go exactly as expected. That’s why we offer a 30-day return window to make your shopping experience simple and worry-free.

Check details at Returns & Exchanges
General Questions

Visit FAQ