Shipping Policy

We’re working hard to get your Sunvivi products to you as quickly as possible.

Please allow 1–3 business days for our team to process and prepare your order before it ships. Processing time is separate from the carrier’s estimated delivery time. Our warehouse operates Monday–Friday, 9:00 AM–5:00 PM (EST), and orders placed on weekends or holidays will be processed on the next available business day.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information to follow your package’s journey. Please note that shipping carriers may experience delays due to holidays, peak seasons, severe weather, or other circumstances beyond our control. Sunvivi is not responsible for delays caused by the carrier after your order has left our warehouse.

 Once a package has shipped, we are unable to cancel the order, change the shipping address, or make modifications. We currently ship through trusted carriers including UPS, FedEx, and USPS. Please ensure your shipping address is accurate and complete before placing your order, as we are unable to ship to P.O. Boxes at this time.

Shipping Coverage

SUNVIVI currently ships only within the continental United States (48 contiguous states).


We DO NOT ship to the following areas:

  • Alaska (AK)
  • Hawaii (HI)
  • Puerto Rico (PR)
  • Guam
  • U.S. Virgin Islands
  • APO/FPO/DPO military addresses
  • Any other U.S. territories or remote islands

     
Shipping Fees

Free Standard Shipping is offered on all orders delivered within the continental US.

No minimum purchase is required.
Order Processing

Most orders are processed within 1–3 business days.

Orders placed during weekends or holidays may require additional processing time.

Once your order ships, you’ll receive a confirmation email with tracking information.
Track Your Order

After shipment, tracking updates may take up to 48 hours to appear. 

If your tracking hasn't updated yet, don't worry - carriers sometimes need a little time to process scans. 
Estimated Delivery Time

Estimated Delivery Time ( Standard Shipping)

  • East Coast :2-3 business days
  • Midwest: 2-4 business days
  • West Coast: 2-5 business days

Shipping times may vary depending on:

  • Your location
  • Carrier availability
  • Seasonal shipping volume
  • Weather or transportation delays

We appreciate your patience during busy periods.
Address Changes

Need to update your address?

If your order hasn't shipped yet, contact us as soon as possible. We'll do our best to help update your shipping information before the order leaves our warehouse.
Shipping Issues

Something wrong with your delivery?If your order is:

  • Delayed
  • Lost
  • Damaged during shipping
  • Marked delivered but missing

Please contact our support team and we’ll help investigate the issue.
International Shipping

All orders ship domestically within the US, so no customs duties or import taxes apply.